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This Payment & Billing Policy explains how payments, invoices, billing schedules, project dues, milestone payments, additional charges, and other financial matters are handled by WEB INDIA WEB MULTI SERVICES.

Effective Date: 16 September 2026

Simple, Clear & Structured Billing

WEB INDIA WEB MULTI SERVICES follows a structured payment system to ensure that projects can be planned, resources can be allocated, and development work can continue according to the agreed scope and timeline. Payment terms may differ depending on the type, size, duration, and requirements of each project.

01 Policy Overview

This policy applies to website development, website design, e-commerce websites, web portals, web applications, WordPress development, maintenance, support, custom development, and other digital services provided by WEB INDIA WEB MULTI SERVICES.

The payment terms agreed for a particular project will form the primary basis for billing and payment obligations.

02 Payment Agreement

Before starting a project, the client and WEB INDIA WEB MULTI SERVICES may agree upon the project scope, estimated timeline, payment structure, milestones, deliverables, and applicable charges.

Payment terms may be communicated through a quotation, proposal, invoice, agreement, email, official communication, or other written confirmation.

Once the project is approved and work begins, the client is responsible for clearing payments according to the agreed payment schedule.

03 Advance Payment

An advance payment may be required before project work begins.

The advance helps cover project planning, initial design, development resources, project setup, technical preparation, and allocation of team resources.

The applicable advance percentage or amount will depend on the project and will be communicated before commencement of work.

04 Payment Schedule

Depending on the project, payments may be divided into multiple stages.

01

Project Start

Initial payment or advance before development begins.

02

Development

Payments may be linked to development milestones.

03

Testing

Applicable payment may become due before final testing or deployment.

04

Final Payment

Remaining balance is payable before final handover where applicable.

05 Milestone Payments

Larger or long-term projects may be divided into multiple milestones.

Each milestone may have a defined scope, payment amount, and expected completion period.

Once a milestone payment becomes due, it must be cleared according to the agreed payment terms, irrespective of delays related to requirements, approvals, content, or information that are the responsibility of the client.

06 Due Payments

All due payments must be cleared within the agreed payment period.

A payment becoming due means that the client has a payment obligation under the agreed project terms.

Project delays do not automatically cancel or postpone a payment that has already become due. This is particularly applicable where the delay is caused by pending content, feedback, approvals, credentials, access, or other requirements from the client.

07 Client-Caused Delays

Development timelines may be extended when the client delays providing required information, content, images, documents, credentials, approvals, feedback, or other project inputs.

Such delays do not automatically stop the billing cycle.

Where applicable, the development team may continue working on available portions of the project while the client remains responsible for payments that are already due.

08 Late Payments

Failure to clear a due payment within the agreed payment period may affect project operations.

Depending on the circumstances, WEB INDIA WEB MULTI SERVICES may:

  • Send a payment reminder.
  • Request immediate settlement of the outstanding amount.
  • Pause selected project activities where necessary.
  • Delay delivery of pending deliverables.
  • Restrict access to certain project services where applicable.
  • Adjust the project timeline based on the payment delay.

Any applicable late payment charges, if agreed for the specific project, will be communicated to the client.

09 Invoices & Billing

Invoices may be issued for project advances, milestones, monthly services, maintenance, additional work, renewals, or other applicable services.

Clients should review invoices carefully and notify WEB INDIA WEB MULTI SERVICES if they identify an incorrect billing detail.

Unless otherwise agreed, the invoice payment date will determine the applicable due date.

10 Accepted Payment Methods

Available payment methods may vary depending on the project and payment arrangement.

Bank Transfer

Payments may be made through applicable bank transfer methods using the payment details provided by the company.

Online Payment

Online payment options may be provided depending on the project and available payment gateway.

Other Methods

Other payment arrangements may be accepted if confirmed by WEB INDIA WEB MULTI SERVICES.

11 Additional Work & Scope Changes

Any work outside the originally agreed project scope may be treated as additional work.

Additional charges may apply for:

  • New features
  • Additional pages
  • Custom functionality
  • Design revisions beyond the agreed scope
  • Additional integrations
  • Third-party API integration
  • New modules or sections
  • Major changes to approved functionality
  • Additional maintenance or support

Additional work may begin after the applicable charges or payment terms have been confirmed.

12 Third-Party Costs

Third-party services required for a project may involve separate charges.

  • Domain registration
  • Web hosting
  • Premium themes
  • Premium plugins
  • Software licenses
  • API services
  • Cloud services
  • SSL certificates
  • Email services
  • Payment gateway charges
  • Other external subscriptions or services

Such charges may be billed separately or included in the project invoice as applicable.

13 Taxes & Additional Charges

Applicable taxes, government charges, payment processing fees, gateway charges, or other legally applicable costs may be added to the invoice where applicable.

Any applicable tax details will be reflected in the relevant invoice or billing document.

14 Payment Confirmation

A payment will be considered received after the amount has been successfully credited or otherwise verified by WEB INDIA WEB MULTI SERVICES.

Clients may be requested to provide transaction details or payment proof where necessary to help identify and verify a payment.

Bank or payment gateway processing time may affect when a payment is reflected in the company's records.

15 Billing Disputes

If a client believes an invoice contains an error, the client should contact us as soon as possible with the invoice number and relevant details.

We will review the billing concern and, where appropriate, correct genuine billing errors.

A billing dispute concerning one invoice does not automatically cancel other undisputed payment obligations.

16 Suspension of Work

Where a payment remains outstanding beyond the agreed payment period, WEB INDIA WEB MULTI SERVICES may temporarily suspend certain project activities until the outstanding payment is resolved.

If work is suspended because of an overdue payment, the original project timeline may no longer apply and the delivery schedule may need to be revised.

Any additional impact resulting from the suspension may be discussed with the client before work resumes.

17 Refunds & Cancellations

Refunds and cancellations are handled separately under our Refund & Cancellation Policy.

Payment of an invoice does not automatically create a right to a refund if project work or services have already been performed.

For detailed information regarding cancellation, refund eligibility, advance payments, and project termination, please refer to the applicable Refund & Cancellation Policy.

Contact Us

For payment details, invoices, billing questions, payment confirmation, or clarification regarding this policy, please contact WEB INDIA WEB MULTI SERVICES.

  support@webindiaweb.com
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